Privacy Policy of The Catskills Mountain House

Welcome to Thecatskillsmountainhouse.com. We’re glad you are here! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy covers how we collect, use, and protect your information when you visit our website or make a booking through our website platform.
 

If you choose to use our website, then you agree to the collection and use of information in relation with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

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Information We Collect, Use and Share

For a better experience while using our website, we may require you to provide us with certain personal information.

The Information We Collect:
- Contact Information: Name, email address, phone number, government ID, and mailing address
- Booking Information: Dates of stay, property preferences, and guest names
- Payment Information: Payment details or other payment information

How We Use Your Information
The information that we collect will be used to provide a better experience for our guests

We use the information we collect for the following purposes:

- To Process Bookings: Manage and confirm your reservations and payments.

- To Improve Our Services: Analyze usage data to enhance user experience and website functionality.

- To Communicate with You: Send booking confirmations, updates, and occasional promotional offers (which can be opt out of at any time)
- To Improve Customer Service: Effectively respond to inquiries, issues, or concerns

We may collect non-personal information about your visit to our website, including:

- Device Information: IP address, browser type, and operating system.

- Usage Data: Pages viewed, links clicked, and time spent on the site.

- Location Data: Geographical location based on IP address.

Sharing Your Information
We do not sell your personal information to third parties.
 

Third-party companies we use to provide services for our website platform:

- Stripe for collecting payment
- OwnerRez as a property management system for taking booking reservations
- Wix as our website hosting platform
- Google Analytics for tracking user behavior
- Google, Bing, Facebook Ads used for showing ads and remarketing

Cookies
 

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Security

We value your trust in providing us your personal information and are committed to ensuring that users’ information is secure. When users enter sensitive information on our site, we encrypt the transmission of that information.

Links To Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Consent
By browsing and using this website, you consent to our privacy policy.

Changes To Our Privacy Policy

We may update our Privacy Policy from time to time. Any updates to our Privacy Policy can be found on this page. These changes are effective immediately, after they are posted on this page.

Opt Out
You may unsubscribe to our marketing emails by clicking on the unsubscribe button at the bottom of any marketing email sent or contact us at thecatskillsmountainhouse@gmail.com
 

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at thecatskillsmountainhouse@gmail.com